Treat Potential Employees Like Potential Customers

Candidate Management, Employee Branding, Performance Management 1 Comment

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Treating potential hires like you would potential clients is the route to successful recruitment and a strong employee brand.

Whilst this is not always easy due to the pressures of business or an overly bureaucratic recruitment process, you should be challenging these at every turn. In the same way that it is unacceptable for your customers to receive a slow,  unprofessional service - so to is it not acceptable for potential employees to face poor service from you - after all they may well be a customer, or know someone who is.

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The What, Why And How Of Performance Management

Performance Management, Retention No Comments

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Performance management is the process through which your business sets, measures and reviews the objectives and performance of your people.

As such, it should form a key part of any employee retention strategy.  

Undertaken consistently, effective performance management will help you retain the right people, improve their performance and the overall performance of your business.

Conversely – the failure to performance manage your team can result in losing your best people, keeping the wrong type of people and the consequent stagnation of your business.

But what does this all mean within the context of your business?

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